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Documentation

What TraceIT does

A tour of the product, feature by feature. Step-by-step manuals are inside the product under Help, next to the screens they describe. Questions in the meantime go to support.

Relays inside your network

A small agent on your VM reaches the systems your firewall keeps private. Credentials stay sealed per organisation; nothing is opened inbound.

Workspaces that cannot leak

Every row in the database carries its organisation and workspace, enforced by row-level security rather than by application code.

Thresholds you set, per system

CPU, memory, error rate and response time lines for a workspace, a kind of system or one API. The same lines colour the badge and page the person.

An assistant that does the work

Ask it to connect a system, create a relay or draw an alert rule. It acts within the role of the person asking and confirms before it changes anything.

Alerts that reach people

Teams, Slack, webhooks, email and push, with escalation and a closing message when it recovers.

Dashboards per estate

One dashboard per group of systems, with what needs attention first and why.

Headroom forecasts

A runway in minutes for every system, extrapolated from its own trend, before a threshold is crossed.

Response-time tiers

Every service judged against its own agreed response time, and a Slowest list ranked by that ratio.

Dependencies

The map of what calls what, so a slow upstream is found before the downstream pages.

Log trace

Errors and traces from your log platform beside the service they belong to.

Push notifications

Messages to the people who use your apps, on the web and on Android, with journeys and templates.

SEO monitoring

Daily checks of your public site with a scored report and suggested fixes.

Roles and audit

Owner, admin, operator and viewer roles per workspace, and an audit log of every change.

Documentation · TraceIT